Senior Rehab Manager - Santa Monica

Job Description:

We are hiring an experienced Rehab Manager for Santa Monica Christian Towers. This role supports a large-scale rehabilitation of an occupied 162-unit high-rise community. The Senior Rehab Manager serves as the primary liaison between development, management, construction teams, and residents, with a strong focus on communication, coordination, oversight and reporting throughout the renovation process. They will work closely with the Property Manager.

Benefits-At-A-Glance

• Free Manager’s unit
• Regular full-time schedule is Monday- Friday.
• 100% Company Paid for Medical & Dental HMO; Option to upgrade to PPO coverage 90% Company Paid
• 100% Company Paid Life Insurance
• 401(k) Retirement Plan with 50% Company Match
• Two (2) Weeks of Paid Vacation accrued upon hire
• Sixteen (16) Paid Holidays
• Nine (9) Paid Sick Days
• $1,000 referral bonus program
• Secured gated parking provided

About TSA

Thomas Safran & Associates ('TSA Housing') builds, owns, and manages 75+ apartment communities throughout Central and Southern California. We have beautiful, well-maintained buildings that offer enriching activities for our residents. Our goal is to enhance the world in which we live and enrich the lives of the people who reside in our buildings.

We are a growing 250+ employee company that cares deeply for our residents and employees and appreciate their hard work. TSA is proud to partner with leading organizations to change the future of our neighborhoods by providing quality housing for populations in need. We are at the forefront of leasing up high profile communities with public/private partnerships and have many projects in the pipeline for future career development.

You can be part of a diverse, talented and inclusive team of people who like coming to work every day and innovating together. Our employees are passionate about their work and love making a difference. A successful candidate is bright, has a warm and caring personality, excellent communication skills, and will serve our residents with integrity and compassion.

Essential Functions:

• Serve as the primary point of contact between Development, ownership, construction partners, onsite operations, and residents during rehabilitation.
• Oversee and monitor rehabilitation progress, schedules, and operational impacts, escalating risks or delays as appropriate.
• Lead clear, timely resident communication regarding construction schedules, unit access, temporary relocations, and return timelines.
• Coordinate and manage unit access in collaboration with construction and site staff to ensure project timelines are maintained.
• Coordinate resident relocation activities, including interviews, notices, movers, lodging, transportation, and required documentation, while maintaining accurate relocation files, compliance records, and resident communications
• Attend regular project meetings and maintain awareness of construction schedules and operational impacts.
• Prepare and provide frequent written reports to development on resident status, relocation progress, and identified risks.
• Monitor site safety, unit protection, and resident impact during construction, escalating concerns as needed.

Experience and Skills:

• High School diploma/GED required. College degree or equivalent combination of education, training and work experience preferred.
• Five (5) years' solid experience coordinating development, management, construction experience.
• Two (2) years’ solid management experience in hospitality, hotel or apartment community experience (preferred but not required).
• Experience with Section 8 and/or Tax Credit affordable housing programs preferred but not required.
• Strong computer skills including MS Office required. Yardi preferred
• Exceptional customer service skills and communication skills.
• Warm, outgoing personality
• Strong written and verbal skills

Thomas Safran & Associates is committed to providing a safe workplace for employees and take preventative safety measures and PPE seriously. We require all new hires to be fully vaccinated prior to a start date. We are an Equal Opportunity Employer and participates in the E-Verify program. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Conditional offers of employment are contingent upon an employment background investigation which may include but is not limited to: professional references; verification of prior employment; credit information; driving records; criminal history report; drug testing (based on the position requirements); and COVID-19 vaccination verification.